To register your claim via your customer portal or call One Call Claims on 0203 738 7300

To discuss an existing or ongoing claim please speak to One Call Claims on live chat.

What to do if you have an accident

Safety first – Please remain calm, One Call Claims is here to help you!

One Call Claims are the Claims Handling Agents for One Call Insurance Services and will assist with the dealing of your claim.

Before making the call to One Call Claims please ensure everyone involved is safe. If you are stuck at the roadside call One Call Claims as soon as it is safe to do so and they will take care of the arrangements for you.

To help with the claims process…

Know the law

You must stop if you are involved in any incident involving an injury to any person or certain animals, or if other vehicles or roadside property are damaged. If you own the vehicle involved, you must give your name, address and insurance details to anyone who has a good reason for asking. If you do not own the vehicle, you must give the owner’s name, their address and the registration number of the vehicle.